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Privacy Policy

1. Introduction

This Privacy Policy explains how Sitter Flow collects, uses, and protects your personal information when you use our application and services.

2. Information We Collect

We collect the following types of information:

  • Account Information: Your name, email address, and password when you create an account.
  • Care Data: Client information, pet details, visit logs, photos, and notes that you input into the app.
  • Usage Data: Information about how you interact with the app, such as feature usage and app crashes.
  • Device Information: Device type, operating system, and unique device identifiers.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Sitter Flow service
  • Process and store your care data
  • Generate shareable reports and updates
  • Improve and optimize the app
  • Communicate with you about updates and features
  • Ensure the security of your account

4. Data Sharing

We do not sell your personal information. We only share data in the following circumstances:

  • When you choose to share a report with a pet owner
  • With service providers who help us operate the app
  • When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. You can delete your account at any time, and we will remove your personal information within a reasonable timeframe, except where we are required to retain it by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Export your data in a portable format
  • Object to certain types of data processing

8. Cookies and Tracking

We use minimal cookies and tracking technologies solely for authentication and app functionality. We do not use third-party advertising or analytics cookies.

9. Children's Privacy

Sitter Flow is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@sitterflow.looplog.app.